Terms of service

We are Beautiful Fragrances, Reg. 2021/379321/07, a company registered in South Africa and we are the owner of this website.  This is our terms and conditions page.  Beautiful Fragrances (Pty) Ltd is a business in the Fragrance industry that provides quality affordable replica fragrances. Please read our terms and conditions carefully before you place an order for any of our products on our website.

TERMS AND CONDITIONS GOVERNING THE USE OF THIS WEBSITE

Beautiful Fragrances has created quality, generic fragrances. Beautiful Fragrances uses imported botanical oils in our fragrance range that are not tested on animals. The use of branded designer names is not intended to infringe on the designer's trademark or manufacturer's name but to only give the consumer an idea of or the similar scent of a fragrance and not to mislead anyone.  Beautiful Fragrances do not purport to be the original fragrances and are an inspiration for generic scents.

By visiting the Beautiful Fragrances website or purchasing a product or service from us, you agree to be bound by the following terms and conditions. These terms of service apply to all visitors and users of the website.  Please read these terms of service carefully before accessing or using our website. By accessing or using any part of this website and ordering any products, you agree to be bound by these terms of service which are available to clients within South African only. You are legally capable of entering into binding contracts, and you are at least 18 years old; you are resident in South Africa, and you are accessing this site from South Africa.

Description of goods and services

Beautiful Fragrances (Pty) Ltd is a business in the beauty and cosmetic industry that manufactures and supplies generic fragrances. All descriptions of products are subject to change at any time.  We reserve the right to discontinue any product at any time.

A contract is formed between you and Beautiful Fragrances.

After placing an online order, you will receive an e-mail from Beautiful Fragrances acknowledging that we have received your order.  Please note that this does not mean that your order has been accepted. Your order constitutes an offer to Beautiful Fragrances to purchase one of our products. All orders are subject to acceptance, and we will confirm such acceptance by sending you an e-mail confirming the product has been dispatched. The contract between Beautiful Fragrances and yourself will only be formed when we send you the Dispatch Confirmation.

Law and jurisdiction

Contracts for the purchasing of our products on our website, any dispute or claim arising out of these contracts or in connection with them or their subject matter will be governed by South African Law.  Any dispute or claim arising out of these contracts or in connection with them, including non-contractual disputes or claims, will be subject to the non-exclusive jurisdiction of the courts of South Africa.

Delivery policy

On successful receipt of your order payment and subject to availability, requests will be processed within 1 - 4 working days and delivery confirmed by way of a courier company, such as The Courier Guy, PUDO, Courier It, and Fastway. Delivery takes on average between 2-5 working days depending on area accessibility. and our set rates are clearly shown at checkout. We currently do not offer international shipping. 

Export restriction

The offering on this website is currently available to South African clients only. We currently do not offer international shipping. 

 Return and refunds policy

The provision of goods and services by Beautiful Fragrances is subject to availability. Prices for our products are subject to change without notice. Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our return policy.  In cases of unavailability, Beautiful Fragrances will notify you as soon as possible and refund the client in full within 30 days. Should you the customer have cancelled the Contract between us within the seven-day cooling-off period, we will process the refund due to you as soon as possible within 30 days of the day you gave notice of cancellation. In this case, we will refund the price of the product in full, excluding any applicable delivery charges. However, you are responsible for the cost of returning the item to Beautiful Fragrances.  We will refund any money received from you via checkout using the same method originally used by you to pay for your purchase.

Customer privacy policy

Beautiful Fragrances shall take all reasonable steps to protect the personal information of users. To this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:  https://cisp.cachefly.net/assets/articles/attachments/03569

Payment options accepted

Payment may be made via Visa and MasterCard and all pricing includes VAT.

Card acquiring and security

Card transactions will be acquired for Beautiful Fragrances via PayGate (Pty) Ltd who is the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Beautiful Fragrances separately from card details which are entered by the client on PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Beautiful Fragrances takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website, customer service and support, dispute resolution, and delivery of goods.

Events out of our control

We will not be liable or responsible for any failure to perform or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event). This includes any act, event, non-happening, omission, or accident beyond our reasonable control and includes (without limitation) the following:

Strikes, lock-outs or other industrial action; civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war; fire, explosion, storm, flood, earthquake, subsidence, epidemic or another natural disaster; the impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport; the impossibility of the use of public or private telecommunications networks; and the acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

Country of domicile

This website is governed by the laws of South Africa and Beautiful Fragrances chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Beautiful Fragrances may, in its sole discretion, change this agreement or any part thereof at any time without notice. We reserve the right to amend these terms and conditions at any time. All amendments to these terms and conditions will be posted online.

Company information

This website is run by Fabulous Fragrances (Pty) Ltd based in South Africa and trading as Beautiful Fragrances with registration number 2021/376499/07 and Patricia Savage is the registered owner.

VAT

In terms of South African Tax Law, we charge VAT which is included in the price of the product you are buying.